Get Free Transportation to Your Health Care Appointments
Health First Colorado (Colorado’s Medicaid program) members who do not have transportation can ask for a ride to and from health care appointments like doctor visits, dental, therapy, lab work etc. Non-Emergent Medial Transportation (NEMT) services are not for emergencies. Call 911 in an emergency.
Types of Transportation:
- Mileage reimbursement
- Public transportation
- Private vehicle or taxi
- Wheelchair or stretcher van
Transportation can only be used for non-emergent health care appointments. Transportation cannot be used for picking up prescriptions, medical equipment or completing interviews and paperwork.
Non-emergent medical transportation (NEMT) is transportation to and from medically necessary services covered by Health First Colorado for members who have no other means of transportation, including free transportation.
If you live in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, or Weld County, an important scheduling change is beginning June 15, 2026
Transportation scheduling will depend on your appointment date (not the date you schedule the ride).
- Appointments on or after July 1, 2026: schedule rides with MediDrive, the new transportation broker.
Call MediDrive at 1-855-489-4999 (TTY:771)
Book a ride online
Get app from the App Store
Get the app from Google Play
Helpful tips:
- Schedule your ride at least three business days before your appointment.
- Have the following information ready:
- Full name, date of birth, and phone number
- Medicaid ID number
- Doctor or facility name, address, and phone number
- Date and time of your appointment
Want more information on using the NEMT benefit with MediDrive? Check out their member resources page.
If you live outside the nine-county Denver metro area:
There are no changes at this time to your NEMT services.
- Continue using your current local NEMT provider to schedule rides.
- Schedule your trip at least three business days before your appointment.
- For county-specific transportation provider information, visit the Colorado Department of Health Care Policy and Financing (HCPF) NEMT Services webpage.
A statewide transition to MediDrive will occur later in 2026. More details, including timing and instructions, will be shared when available.
For air travel, train travel, or out-of-state transportation needs, continue to contact your current NEMT broker.
If you or someone you know has a vehicle, Transdev may cover the cost of gas between your home and your doctor or facility’s office. Personal vehicle mileage is reimbursed at the state-mandated rate of 46¢ per mile. Before receiving your reimbursement, you must submit evidence of your attendance at your medical appointment and a signed mileage reimbursement verification form.
To learn how to schedule a trip eligible for reimbursement, request reimbursement and more, you can read the mileage reimbursement brochure (English/Spanish).