Contact Information & Resources

Health First Colorado Resources

Resource

Contact information

Health First Colorado Nurse Advice Line

  • If your doctor’s not available, you can call this line to get free, real-time advice and answers from nurses.
  • The Nurse Advice Line is NOT able to help with any of the following: Health First Colorado benefits or eligibility, appointments, physician referrals, transportation or medication refills

1-800-283-3221 (toll free)
711 (TTY)
Available 24/7/365

Health First Colorado Enrollment (formerly HealthColorado)

  • Learn about health plan options and how to enroll
  • Choose or change your primary care provider

This is NOT a resource for benefits information or to find out if you qualify for Health First Colorado. For this information, check out the Health First Colorado Member Handbook or contact the Health First Colorado Member Contact Center.

303-839-2120 (local)
1-888-367-6557 (toll free)
711 (TTY)
Mon-Fri, 8 am – 5 pm

Health First Colorado Member Contact Center

  • Get answers to questions about Health First Colorado including eligibility, claims, health plan benefits, or issues with bills you may be receiving.

When you call, you will need your Health First Colorado ID number, date of birth and the last four digits of your Social Security number.

1-800-221-3943 (toll free)
711 (TTY)
Mon-Fri, 8 am – 5 pm

Ombudsman for Health First Colorado Managed Care

  • Call if you need help filing a complaint or appeal regarding your health care or health plan.

If you have a problem with the medical care you are receiving, contact CCHA Members Support Services first. We will work with you to help solve the problem.

303-830-3560 (local)
1-877-435-7123 (toll free)
711 (TTY)

Colorado PEAK

  • Apply online for Health First Colorado benefits and other assistance programs
  • Check the status of your application

Colorado PEAK is the fastest way to find out if you qualify. Your local county office can also help you with your application. To learn about other ways you can apply, visit healthfirstcolorado.com/apply-now.

Local County Offices

Boulder
303-441-1000

Broomfield
720-887-2200

Clear Creek
303-679-2365

Clear Creek
303-679-2365

Gilpin
303-582-5444

Jefferson
303-271-1388

Park
719-836-4143

Teller
719-686-5511

 

Behavioral Health & Substance Abuse

Resource

Contact information

Colorado Crisis Services – 24/7 Crisis Support Line & Walk-in Centers

  • Free, confidential and immediate help for you or someone else you know with mental health concerns, substance use or emotional issues

1-844-493-8255 (toll free)
Text TALK to 38255

coloradocrisisservices.org

Colorado LADDERS

  • Information and services for prevention, treatment, and recovery from mental health conditions and substance use

Colorado.gov/ladders

Community Mental Health Center: AspenPointe (El Paso, Park, Teller counties)

  • Behavioral health services for you and your family
  • Therapy and counseling, case management, medication management, wellness classes, substance use treatment and other support services

719-572-6100 (local)

aspenpointe.org

Community Mental Health Center: Jefferson Center (Clear Creek, Gilpin, Jefferson counties)

  • Behavioral health services for you and your family
  • Therapy and counseling, case management, medication management, wellness classes, and other support services

303-425-0300 (local)

jcmh.org

Community Mental Health Center: Mental Health Partners (Boulder & Broomfield counties)

  • Behavioral health services for you and your family
  • Therapy and counseling, case management, medication management, wellness classes, and other support services

303-443-8500 (local)

mhpcolorado.org

Rocky Mountain Crisis Partners

  • Resources for mental health and substance abuse concerns, as well as other life challenges

Rmcrisispartners.org

Suicide Prevention Lifeline – 24/7

  • Free, confidential help for you or someone you know
  • Learn about warning signs for suicide and how to create a safety plan

1-800-273-8255 (toll free)
1-800-799-4889 (TTY)

suicidepreventionlifeline.org

Veterans Crisis Line – 24/7

  • Free, confidential help for Veterans of all ages and situations
  • Learn how to tell when you, a friend or family member may be in crisis

1-800-273-8255 (toll free)
1-800-799-4889 (TTY)

veteranscrisisline.net

Colorado QuitLine

  • Available for Colorado residents age 15+
  • Coaching is provided online or by phone

1-800-784-8669 (toll free)
Mon-Sat, 5 a.m.–11 p.m.

coquitline.org

Statewide Community Resources

Resources

Contact Information

2-1-1 Colorado Database for Health & Human Services

  • Thousands of resources across the state  for a wide range of needs

211colorado.org

Region 6 (Boulder, Broomfield, Clear Creek, Gilpin and Jefferson) Resources

Resources

Contact Information

Aging and Disability Resource Center

  • Resources for older adults and adults with disabilities (Adams, Arapahoe, Clear Creek, Douglas, Gilpin and Jefferson counties)

DRCOG

Region 7 (El Paso, Park and teller) Resources

Resources

Contact Information

Pikes Peak Area Agency on Aging

  • Resources related to aging, disabilities, caregiving and more (El Paso, Park and Teller counties)

Ppacg.org/aging

Peak Military Care Network

  • Resources for military service members, veterans and their family members

Pikespeak.co.networkofcare.org

Dental Care

Resource

Contact information

DentaQuest – Health First Colorado Dental Program

  • Find a dentist
  • Download member handbook and benefit summaries
  • Get tips to help improve your oral health

1-855-225-1729 (toll free)

dentaquest.com

Disease Management & Healthy Living

Resource

Contact information

American Diabetes Association

  • Education about diabetes
  • How to live with diabetes
  • Fitness and food tips, meal planning and recipes

720-855-1102 (local)

diabetes.org

American Heart Association

  • Education about heart conditions
  • Tips for a healthy heart

303-801-4630 (local)

heart.org

Asthma and Allergy Foundation of America

  • Asthma and allergy facts including triggers, symptoms and treatment

1-800-727-8462 (toll free)

aafa.org

Centers for Disease Control and Prevention

  • Information on diseases and conditions
  • Tips for healthy living including
    • Adolescent and school health
    • Food safety
    • Healthy weight
    • Smoking and tobacco use
    • Vaccines and immunizations
    • Health and safety in your home

1-800-232-4636 (toll free)
1-888-232-6348 (TTY)

cdc.gov

Healthy Children – American Academy of Pediatrics

  • What to expect during pregnancy and life stages from baby through young adult
  • Information about health and wellness, safety and prevention, health conditions and issues, and family life

healthychildren.org

Transportation

Resource

Contact information

IntelliRide

  • Provides non-emergency medical and non-medical transportation for Health First Colorado members.

303-398-2155 (local)
1-855-489-4999 (toll free)

Gointelliride.com/Colorado

If you need the information on this page in another format, please contact CCHA Member Support Services. The information will be provided in paper form free of charge within 5 business days.