Get Help

We are here to support you!

Colorado Community Health Alliance (CCHA) helps Health First Colorado (Colorado’s Medicaid Program) members get the physical and behavioral health care they need to get and stay healthy. We offer services to members who have a primary care provider in Boulder, Broomfield, Clear Creek, El Paso, Gilpin, Park, Teller and Jefferson counties.

Primary Care Provider
As a CCHA member, you have a primary care provider (PCP) – a provider who knows the most information about you and your health. If you need help finding a provider who sees members enrolled in Health First Colorado, we can help! Go to our find a provider page to start your search.

Changing Your PCP

Health First Colorado members can change their PCP using any of the three options below through Health First Colorado Enrollment.

  1. Online.
  2. By phone at 303-839-2120 Outside of Denver, call 1-888-367-6557 (State Relay 711). Monday through Friday from 8 am to 5 pm
  3. In-person at Health First Colorado Enrollment office in Glendale, Colorado. Call to find out more about in-person enrollment help

CCHA Member Support Services can help you change your PCP or find a new PCP. Contact Member Support Services for help.

Medication Management

Medication management consists of monitoring your medication regimen to guarantee that you are taking the correct dosage of medication at the prescribed times. It can also protect you from harmful drug interactions and dangerous side effects. If you take multiple medications for various chronic illnesses, injuries, psychological disorders or diseases, it is important that you effectively manage your medication intake.

Your primary care provider can help you set up a proper regimen. If you would like additional help managing your medications, CCHA care coordinators can help. Contact Member Support Services.

Health First Colorado Nurse Advice Line

You can also call the Health First Colorado Nurse Advice Line for free medical information and advice in English and Spanish. Call 1-800-283-3221 (TTY 711) anytime 24/7. Learn about the Health First Colorado Nurse Advice Line.

If you are experiencing a medical or mental health emergency, call 911 or go to your nearest hospital-based ER.

Benefits and Services


Learn more about your Health First Colorado benefits and services

Where to go for Care

Know where to go for care if you find yourself with an injury, illness, or mental health issue.

Care Coordination

Care coordinators help you get the most from your health care and live a healthy life.

Non-Emergent Medical Transportation (NEMT)

Learn about NEMT - a benefit for members who don’t have transportation to medical appointments.

Dental Benefits

Learn more about your dental benefits.

Early and Periodic Screening, Diagnostic and Treatment (EPSDT)

The EPSDT benefit provides extra support for children, youth and pregnant individuals.

Women’s Care/Family Planning

Learn more about your women’s care and family planning benefits.

Appeals and Grievances

Learn how to file a complaint or appeal a decision about your health care services

Member Rights and Responsibilities

Know your member rights and responsibilities

Health Topics Library

Learn more about your health conditions.

Frequently Asked Questions

Get answers to questions about CCHA and Health First Colorado.

Pharmacy Benefits

Learn about your pharmacy & durable medical equipment benefits

If you are experiencing a medical or mental health emergency, call 911 or go to your nearest hospital-based ER.

If you are experiencing a mental health, substance use or emotional crisis, contact

Colorado Crisis Services

If you have questions about how CCHA can support you or would like additional information about the services listed on this page, please contact CCHA Member Support Services.

If you need the information on this page in another format, please contact CCHA Member Support Services. The information will be provided in paper form free of charge within 5 business days.