CCHA Resources & Training for Providers

CCHA coordinates care and services for Health First Colorado members attributed to a primary care provider located in the following counties: Boulder, Broomfield, Clear Creek, El Paso, Gilpin, Jefferson, Park and Teller. We are also here to support contracted Health First Colorado providers with managing care for these members. If you are a participating provider, we offer a range of services and resources to help you and your practice.

Use the quick action buttons below to navigate to the resources you need or use our searchable list of resources.

COVID-19 Provider Resources

CCHA is committed to continuing to meet the needs of our Health First Colorado (Colorado’s Medicaid Program) members, providers, community partners, employees and vendors during the presence of COVID-19 in Colorado. We have included resources below to help you and your practice navigate this unprecedented time.

These resources have moved to a new page.

The Department of Health Care Policy & Financing (HCPF) is phasing out administrative approvals beginning October 1, 2021 for private duty nursing (PDN) and pediatric long-term home health (PLTHH) benefits. CCHA will work with Case Management Agencies and HCPF to provide the following supports to members and providers during this implementation, and ongoing. Learn more here.

The Department of Healthcare Policy & Financing (HCPF) has developed a Prescriber Tool to help Health First Colorado (Colorado’s Medicaid program) providers. Learn more about the Prescriber Tool.

Need to refer a Health First Colorado member for care coordination services? Complete the form below.

Referral form for members attributed to providers in Boulder, Broomfield, Clear Creek, Gilpin and Jefferson counties (Region 6)

Referral form for members attributed to providers in El Paso, Park and Teller counties (Region 7)

CCHA providers must report all quality of care concerns and critical incidents that occur while a member is receiving services. Report these concerns using the CCHA Quality of Care Concern Notification Form. For more information, contact Providers@CCHAcares.com.

If you need the information on this page in another format, please contact CCHA Member Support Services.

The information will be provided in paper form free of charge within 5 business days.

We can connect you to language services or help you find a provider with ADA accommodations.

If you are having a medical or mental health emergency, call 911 or go to your nearest hospital-based ER.

If you are having a mental health or substance use crisis, call Colorado Crisis Services at 1-844-493-8255.