Provider Resources & Training

COVID-19 Provider Resources

CCHA is committed to continuing to meet the needs of our Health First Colorado (Colorado’s Medicaid Program) members, providers, community partners, employees and vendors during the presence of COVID-19 in Colorado. We have included resources below to help you and your practice navigate this unprecedented time.

These resources have moved to a new page.

CCHA Resources & Support for Providers

CCHA coordinates care and services for Health First Colorado members attributed to a primary care provider located in the following counties: Boulder, Broomfield, Clear Creek, El Paso, Gilpin, Jefferson, Park and Teller. We are also here to support contracted Health First Colorado providers with managing care for these members. If you are a participating provider, we offer a range of services and resources to help you and your practice.

Network Application and Forms

Manuals and Resources

Substance Use Disorder Provider Resources

Availity Provider Portal

Interactive Care Reviewer

Utilization Management

Provider Education and Training

Cultural Competency Resources

Disease & Condition-Specific Resources

Town Hall Recordings

Care Coordination Referral

Need to refer a Health First Colorado member for care coordination services? Complete the form below.

Referral form for members attributed to providers in Boulder, Broomfield, Clear Creek, Gilpin and Jefferson counties (Region 6)

Referral form for members attributed to providers in El Paso, Park and Teller counties (Region 7)

CCHA Quality of Care Concerns Reporting for Providers

CCHA providers must report all quality of care concerns and critical incidents that occur while a member is receiving services. Report these concerns using the CCHA Quality of Care Concern Notification Form. For more information, contact


HCPF Resources & Support for Providers

CCHA has provided links to the Colorado Department of Health Care Policy and Financing (HCPF) provider resource web pages that help address some of the most common questions and resource needs. We encourage you to visit HCPF’s For Our Providers resource page for more information: