Annual Prior Authorization Metrics (Excluding Drugs)

In accordance with the Accountable Care Collaborative (ACC) Phase III contract requirements, CCHA annually publishes prior authorization metrics, excluding prescription drugs. This information is made publicly accessible to promote transparency and support health care interoperability.

The data below reflects metrics from the previous calendar year.

Reporting Year: Calendar Year 2025

Data Point #

Metric Description

Value

Counts

Unit / Format

1 % of standard prior authorization requests that were approved, aggregated for all items and services 96.07% 8677 / 9032 %
2 % of standard prior authorization requests that were denied, aggregated for all items and services 3.93% 355 / 9032 %
3 % of standard prior authorization requests that were approved after appeal, aggregated for all items and services 32.43% 12 / 37 %
4 % of prior authorization requests for which the timeframe for review was extended and the request was approved, aggregated for all items and services 37.84% 14 / 37 %
5 % of expedited prior authorization requests that were approved, aggregated for all items and services 88.91% 5751 / 6468 %
6 % of expedited prior authorization requests that were denied, aggregated for all items and services 11.09% 717 / 6468 %
7 Average time that elapsed between submission and determination by payer for standard prior authorizations 3d 9:40:22 30736d 4:39:8 / 9032 Time
7 (b) Median time that elapsed between submission and determination by payer for standard prior authorizations 1d 5:7:57 30736d 4:39:8 / 9032 Time
8 Average time that elapsed between submission and decision by payer for expedited prior authorizations 1d 11:10:59 9481d 21:5:59 / 6468 Time
8 (b) Median time that elapsed between submission and decision by payer for expedited prior authorizations 0d 18:36:47 9481d 21:5:59 / 6468 Time

This page is updated annually. Each year, we publish data from the prior calendar year.

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