CCHA | Member Assistance

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Health First Colorado Members, we’re here to help!

Need real-time guidance or support to find providers, clarify Health First Colorado (Colorado’s Medicaid program) benefit coverage, and connect to community resources? Call our Member Support Services team or fill out our contact form and we'll connect you with the right resources.

If you need to request disability accommodations or accessibility, please complete our contact form or contact Member & Provider Support Services.

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Hours of Operation
Monday through Friday, 8 am to 5 pm.

Member Support Services
303-256-1717 | 719-598-1540 | 1-855-627-4685
Callers with hearing or speech disabilities: 711 (TTY)

Limited services 24/7, full services Monday through Friday from 8 am to 5 pm

General Mailing Address
Colorado Community Health Alliance
P.O. Box 13406
Denver, CO 80202

Health First Colorado Members, we’re here to help!

If you need the information on this page in another format, please contact CCHA Member Support Services.

The information will be provided in paper form free of charge within 5 business days.

We can connect you to language services or help you find a provider with ADA accommodations.

If you are having a medical or mental health emergency, call 911 or go to your nearest hospital-based ER.

If you are having a mental health or substance use crisis, call Colorado Crisis Services at 1-844-493-8255.